Last updated: 16 October 2026
At SmartReach, we respect your privacy. This policy explains how we collect, use, store, and protect information when you use our website, mobile application, or services.
01Information We Collect
Depending on the services you use, we may collect the following information:
- Account: name, email address, mobile number, login credentials, and account details.
- Service: uploaded images, image-related information, text, logos, service preferences, and plan usage.
- Transactions: order ID, plan, amount, payment status, transaction reference, and payment date.
- Technical: IP address, browser and device information, operating system, access time, website activity, and error logs.
Complete card numbers, CVV, UPI PINs, and banking passwords are not intended to be stored on our servers.
02How We Use Your Information
We may use your information to:
- Create and manage your account.
- Provide purchased and image-related services.
- Process and verify payments.
- Communicate about your account or orders.
- Provide support and maintain transaction records.
- Prevent fraud, improve services, maintain security, and comply with legal requirements.
03Uploaded Images and Content
We use uploaded images and other content only as reasonably necessary to provide the requested service, operate the platform, maintain security, provide support, and comply with legal obligations. We do not claim ownership of customer-provided images. You give us limited permission to process, store, transmit, and use content for these purposes.
04Payment Information
Payments may be processed through Razorpay or another authorized payment gateway. We do not request or intentionally store complete card numbers, CVV, UPI PINs, or internet banking passwords. Payment processing is subject to the gateway's own terms and privacy practices.
05Sharing of Information
We may share information reasonably necessary to operate our business with trusted payment gateways, hosting and cloud storage providers, email or notification providers, technical providers, and security or fraud-prevention providers. We may also disclose information when required by law or to protect our legal rights and security.
06Data Security and Retention
We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No internet-based system is completely secure, and you are responsible for protecting your account credentials.
We retain personal information as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud, and meet legal requirements. When it is no longer required, we may delete or anonymize it.
07Cookies
Our website may use cookies to maintain login sessions, remember preferences, improve functionality, analyze usage, and improve security. You may restrict cookies in your browser, although some features may not work correctly.
08Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or exercise other rights available under data protection law. Contact us using the details below to make a request.
09Children and Third-Party Links
Our services are not intended to knowingly collect children's personal information in violation of applicable law. Our website may contain third-party links, and we are not responsible for their content or privacy practices. Review the privacy policy of each third party you use.
10Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with a revised “Last Updated” date.
11Contact / Grievance
For privacy-related questions, requests, or complaints, contact our support team.
smartreachtechnology2026@gmail.com